How long will my order take to deliver after it has been placed?
For local delivery (SG), expect 3-5 working days.
For overseas delivery, 7-10 working days.
Nevertheless, we do our best to push your order out for you!
Where is my order confirmation?
Once you have placed an order, you should receive an email confirmation to the email address you provided. If for some reason, you did not receive this email, please check your spam folder before contacting our Customer Experience team.
Where do you ship?
We ship worldwide!
What do I do if my order is missing?
All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact us at TheGreensy@outlook.com.
What is your return and exchange policy?
We really hope you love every purchase! All products are checked carefully prior to shipping. Please contact our Customer Experience team for any further questions.
Will you be restocking items that have been sold out?
Some of the items on our website sell out quickly, however, we regularly update our site so it's worth checking back. You may also enter your email address to be notified when a product is back in stock.